The Maggie Lam process

What to expect when you work with Maggie

  1. The first thing Maggie does is reach out to a client by sending them an email. Here she introduces herself and her business, including what she does, her services and her products. 
  2. From there, is the initial consultation, where she enters into discussion with her clients and they talk through their needs, the quotation, and the process; 
  3. Then, they sign the agreements and a 50% deposit is paid;
  4. The exciting part begins! Maggie starts with the design process by creating a mood-board, which she discusses and reviews with the client;
  5. Maggie then makes some sketches of relevant motifs and potential patterns, which they then review together and finalise; 
  6. Now she starts creating the pattern, producing a first draft which is then sent to the client for review;
  7. She then revises the pattern and sends the second draft to the client for review before finalising the pattern;
  8. The rest of the agreed payment is received by Maggie before;
  9. Digital format of files are sent to the client.

Delivering your product

The best part about ordering patterns from Maggie, aside from seeing your final pattern coming together, is receiving them! A main concern of hers is that your beautifully crafted pattern gets to you safely. 

From the beginning of the crafting process, Maggie will inform you about the cost of the product and the cost of shipping. Once the payment is made and received via internet banking, Maggie will ship your product. 

It doesn’t end there though, a few days after sending your package, she follows up with messages or emails to ensure your parcel has arrived and received to your satisfaction. 

Maggie appreciates any and all feedback you have to give - this is her favourite part! Knowing you are happy with her work is an amazing feeling!

Want to get started?

Get in touch to discuss your project or idea today.


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