The Maggie Lam process
Delivering your product
The best part about ordering patterns from Maggie, aside from seeing your final pattern coming together, is receiving them! A main concern of hers is that your beautifully crafted pattern gets to you safely.
From the beginning of the crafting process, Maggie will inform you about the cost of the product and the cost of shipping. Once the payment is made and received via internet banking, Maggie will ship your product.
It doesn’t end there though, a few days after sending your package, she follows up with messages or emails to ensure your parcel has arrived and received to your satisfaction.
Maggie appreciates any and all feedback you have to give - this is her favourite part! Knowing you are happy with her work is an amazing feeling!